Refund policy

 

Do you accept returns?

Unused and unopened orders may be returned within 12 days for a refund. Once we receive the returned item(s) the charges will be credited to your original method of payment excluding shipping costs, which are non-refundable. Used, opened, and/or final sale items cannot be returned.  Please note the customer is considered responsible for any return shipping costs.  

Pet portraits and commissions cannot be returned.  I will always work with you to ensure you are happy with the final product before it is sent to you.