FAQ

Is the Artwork Original?

Yes all artwork is created by Illustrator Emma Jane Peers.

Do you do offer commissions?

I do offer commission on a per client bases - contact Emma for more information.

Pet portraits are available for commissions - please view the Pet Portrait tab for more information.

Do you offer Graphic Design Services?

Yes a full range of design services are available.  Please view my Design Portfolio and contact me to discuss your project.

How much is shipping?

Shipping is FREE for all open edition prints, pet portraits and accessories.  For Original Artwork please contact me for a quote as prices will vary.

How long does shipping take?

All orders will be shipped within 2-5 days of the order being placed.  Please allow up to 3 weeks for your order to arrive.  Unfortunately delays due to Covid are out-with my control - I appreciate your patience during this time.

If you order more than 1 item they may be shipped separately.

For Pet Portraits please contact me to find out when my next available spot is.  Turnaround time is typically 3 weeks from agreed start date.

Do you accept returns?

Unused and unopened orders may be returned within 12 days for a refund. Once we receive the returned item(s) the charges will be credited to your original method of payment excluding shipping costs, which are non-refundable. Used, opened, and/or final sale items cannot be returned.  Please note the customer is considered responsible for any return shipping costs.

Pet portraits and commissions cannot be returned.  I will always work with you to ensure you are happy with the final product before it is sent to you.

Do you offer Wholesale?

Yes - please get in touch if you would be interested in being a stockist and I can send you out some information.

If you have any queries please email design@studiopeers.com